Privacy Policy
  • Please read this Privacy Policy ("Policy", "Privacy Policy") carefully before using the website and the Taffuta mobile application (the "Service") operated by Taffuta Company ("us", "we", or "our").

    Your access to and use of the Service is conditioned on your acceptance of and compliance of our Terms of Service. Our Terms of Service applies to all visitors, users and others who access or use the Service.

    The Privacy Policy is meant to provide you with an understanding of how we handle all the information you entrust to us. Privacy

    Taffuta respects your privacy. When you use or any other online products or websites and mobile applications (our “apps”) that we own (the "Service"), we collect information about you and use it to facilitate and improve the Service. Information about you may also be shared with other companies. For instance, companies engaged in "targeted" or "behavioral" advertising present ads that might be of interest to you based on information about your online activities. We want to be clear about how information about you may be used and what your privacy options are.

    This Privacy Policy explains what information we collect, how we use it, how other companies may use it, and tracking technologies used to collect information. If we make any material changes to our privacy practices, we will post a revised Privacy Policy.

    Information we Collect Information collected automatically: When you use our Service, we may automatically collect and store information about your computer or mobile device and your activities. This information includes:

    Your computer's IP address Technical information about your computer or mobile device (such as type of device, web browser or operating system) Your preferences and settings (time zone, language, etc.) Your mobile device's unique ID number Your mobile device's geographic location (specific geographic location if you've enabled collection of that information, or general geographic location automatically) The URL of the last web page you visited before coming to one of our sites The words you have looked up and results you selected The ads you clicked on How long you visited our sites or used our apps and which services and features you used For app users, the online or offline status of Your app Information you choose to provide: When you open an account and if you are age 13 or older, provide us with information in order to use certain services or products. This information may include your name, email address, phone number, credit card information (including billing address), and demographic information (age, gender, etc.). You do not have to provide any of this information to us. But if you do not provide certain information, you may not be able to use some of the services we offer. When opening a business account or an agent account, in addition to the information you choose to provide above that applies to normal user accounts you may provide information pertaining to your business and personal information. This information may include business name, business location, business address both physical and postal, business contact person details (name, contacts, e-mail address), business registration details for verification and business contacts.

    Information collected through payment processes: Taffuta collects information to process payments. This information is dependent on the Payment Gateway the user chooses. This information may include your name, e-mail address, mobile number (mobile provider payment gateways like Airtel Money, Safaricom MPESA and Orange Money), credit card information (including your billing address) and transaction records between Taffuta and your respective Payment Gateway.

    How we use your information We use your information to provide and improve our services, customize services for you (such as by remembering your preferences), make special offers, better understand our users, diagnose and fix problems, and sell and display ads that may be relevant to you. Email addresses, mobile phone numbers, and credit card information are used only for providing you the services you requested upon creating your account.

    Email Address: We use your email address to allow you to log in to your account, send you confirmations (of your registration, purchase, etc.), and to send you messages as part of our services. We will also use your email address to respond to your customer service inquiries. If you are under the age of 13, certain messaging and site functionality may be non-existent or limited.

    Phone Number: We use your mobile phone number to send you SMS messages and alerts/notification that you've requested. In case of an Agent Account your mobile number may be used as a payment gateway to process deposits and withdrawals from your Taffuta account.

    Credit Card Information: We use your credit card information only to process your purchases and to detect and prevent fraud.

    Transaction Records: We use your transaction records to verify your transactions and to detect and prevent fraud. This information is also used to provide you with an accurate statement of your account. Referral Code: We use your referral code as a unique identifier for your referrals and to track, monitor and analyze your referral statistics.

    Use of your Information by other Companies We share user information with other companies for various reasons. What information we make available to other companies depends on the nature of our relationships with them. We generally require these other companies to keep our users' information confidential.

    Service Providers: We may share all of the types of information we collect with vendors who provide services (such as voice transcription, email and SMS messaging, and payment processing) on our behalf.

    Advertisers: Advertisers and advertising networks use tracking technologies to collect information about users' computers or mobile devices and their online activities (for example, web pages visited and searches made) as well as general geographic location and use that information to display targeted ads to users. We sometimes allow these ad companies to collect such information when you use our sites and apps to enable them to display targeted ads to you.

    Analytics Companies: We allow analytics companies to use tracking technologies to collect information about our users' computers or mobile devices and their online activities. These companies analyze this information to help us understand how our sites and apps are being used. Certain versions of our App have an "Opt out of Tracking" setting, which permits you to opt out of being tracked by third party analytics companies.

    What we don't share: We do not provide ad companies or analytics companies with your name, address, email address, phone number, or credit card information.

    Aggregated Information: We may publicly disclose aggregated information about our users, such as the total number of our users and their overall demographics.

    Legal: We may disclose user information: in response to a legal request, such as a subpoena, court order, or government demand; to investigate or report illegal activity; or to enforce our rights or defend claims. We may also transfer your information to another company in connection with a corporate restructuring, such as a sale, merger or in the event of a bankruptcy proceeding.

    Contact Us If you have any questions about this Policy, please contact us.

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Address : Taffuta Marketing, P O Box 230, Kisumu.
Email :
Contact : +254 - 723871135